Privacy Policy

Effective date: 11 May 2026
Platform: Lumivish
Controller: Techelegante OÜ
This Privacy Policy applies to personal data processed through the Lumivish platform and related
services.

  1. Who controls your data
    Techelegante OÜ is the controller of personal data processed through Lumivish. Lumivish is a platform project operated by Techelegante OÜ. Users may contact the platform through the contact details made available on the website or in the application at the time of use.

  2. What data may be collected
    Depending on how the platform is used, Lumivish may collect account information such as name, username, email address, password credentials, profile details, language preferences, country, and account settings. The platform may also collect membership and activity information, including subscription status, dream creation data, support activity, withdrawal eligibility status, rewards or points activity, moderation records, complaints, and communications with support.

    Payment-related information may include transaction identifiers, payment status, billing details, and limited payment metadata. Full payment card details are generally processed by third-party payment providers rather than stored directly by Lumivish.

    Technical and usage data may include IP address, browser type, device information, cookies, log data,
     timestamps, and interactions with the website or application.

  3. Why data is used
    Personal data may be used to create and manage accounts, provide membership access, enable users
    to publish dreams and support other users, process payments, prevent fraud and abuse, moderate content, communicate with users, improve the platform, and comply with legal obligations.

  4. Legal bases for processing
    Personal data may be processed where necessary for the performance of a contract with the user, for compliance with legal obligations, for legitimate interests such as security, fraud prevention, moderation, and service improvement, and where required, on the basis of the user’s consent.

  5. Sharing of data
    Personal data may be shared with payment service providers, hosting providers, customer support tools, analytics or security providers, professional advisers, regulators, law enforcement authorities, and other service providers that process data on behalf of Techelegante OÜ under appropriate safeguards.

    Some profile, dream, or support-related information may be visible to other users depending on the functionality of the platform and the user’s own actions or settings.

  6. International transfers
    If personal data is transferred outside the European Economic Area, appropriate safeguards will be used where required by applicable law, such as adequacy decisions, contractual safeguards, or equivalent protective measures.

  7. Retention
    Personal data is retained only for as long as necessary for the purposes described in this Policy, including account administration, transaction records, dispute handling, fraud prevention, legal compliance, and defense of legal claims. Retention periods may vary depending on the type of data and the legal or operational need.

  8. User rights
    Subject to applicable law, users may have  the right to request access, rectification, erasure, restriction, objection, and data portability. Where processing is based on consent, users may withdraw consent at any time without affecting prior lawful processing. Users may also lodge a complaint with the competent supervisory authority if they believe their personal data has been processed unlawfully.

  9. Cookies and similar technologies
    Lumivish may use cookies and similar technologies to keep users signed in, remember preferences, secure the platform, understand website usage, and improve performance. Where required by law, non-essential cookies should be used only after appropriate consent has been obtained.

  10. Security
    Reasonable technical and organizational measures are used to help protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage can be guaranteed to be completely secure.

  11. Children
    Lumivish is not intended for users below the minimum age permitted by applicable law or the platform Terms. If personal data is found to have been collected unlawfully from a child, the platform may delete that data and take appropriate account action.

  12. Changes to this Policy
     This Privacy Policy may be updated from time to time. The latest version published on the platform or website applies from its stated effective date.

 

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