Refund Policy

Effective date: 11.05.2026
Website: lumivish.com
Operator: Techelegante OÜ
Registry code: 17461053
Contact email: support@lumivish.com

1. 1. Scope
      This Refund Policy explains when refunds may be available for Lumivish memberships and how refund
      requests are reviewed by Techelegante OÜ.

1. 1. Membership Fee
      Lumivish currently offers annual membership access priced at €9.99 per year, unless otherwise stated
      on the website at the time of purchase.

1. 1. 14-Day Refund Rule
      If a member requests a refund within 14 days of purchase and has not created a dream, the
      membership fee may be refunded in accordance with applicable consumer law and this Policy.
      Refund requests made after the 14-day period may be refused unless a refund is required under
      applicable law.

1. 1. When the Membership Fee Is Generally Not Refundable
      If a member has already created a dream, the membership is considered used and the membership fee
      will generally not be refunded, except where required by applicable law.
      Techelegante OÜ may also refuse a full refund where the member has materially used core membership
      features or received immediate access to the digital service to the extent permitted by applicable law.

1. 1. User Contributions
      Contributions made by users to support dreams are generally non-refundable once successfully
      processed, except in cases of technical error, unauthorized payment, duplicate charge, fraud review, or
      where a refund is required by law.

1. 1. Payment Processing Fees
      Payment processing fees, card fees, currency conversion fees, and other third-party transaction costs
      may be non-refundable unless applicable law requires otherwise.

1. 1. How to Request a Refund
      To request a refund, the user should contact Lumivish using the contact email published on the website
      and include the purchase email address, date of purchase, and a short explanation of the request.

1. 1. Review and Processing Time
      Refund requests are reviewed based on the date of purchase, whether a dream was created, the extent
      to which the membership was used, the payment status, and applicable legal rights.
      If a refund is approved, it will generally be returned to the original payment method within 14 days after
      the refund decision or valid withdrawal request, unless a longer period is required by the payment
      provider or banking system.

1. 1. Applicable Law
      Nothing in this Refund Policy limits any mandatory consumer rights that cannot be excluded under
      applicable law.

1. 1. Changes to This Policy
      Techelegante OÜ may update this Refund Policy from time to time. The latest version published on
      lumivish.com will apply from its stated effective date.